"Beautiful desk - outstanding customer service" (June 2020)
“The desk is beautiful, we are very happy with the product and especially your outstanding customer service. We would definitely come to you if we need any of the office products in the future”.
Sabrina Thao Luong
"Your Service is 20 out of 10!!!" - (June 2020)
“Yes the Roma chair was most gratefully received, I am extremely happy with this product. Your service was amazing, helpful, friendly & extremely efficient....20 out of 10!!!"
"They will be so useful for our shoppers" (May 2020)
“Thanks so much for following up Amanda. The baskets were actually received yesterday!! We are thrilled with them – they will be so useful for our shoppers. Great service from Office Products On Line”
Waiheke Island Society for the Care of Animals
Exemplary Customer Service (April 2020)
"Thank you for your exemplary customer service. My chair was indeed delivered at approx 7.15am this morning. Very happy with both products and your customer service. Sorry I was not able to take your call earlier today but I did appreciate your attention to my small issue. I will definitely recommend your company to others. Thanks again. Stay healthy and take care of those in your bubble".
Absolutely Stoked with my Chair! (April 2020)
“My Chair has been received today! Thank you so much for the prompt delivery, With the lock-down I was expecting delivery would take at least a week. I’m absolutely delighted and so grateful to your company - for day 2 pain free from a sore back due to not purchasing a good ergonomic chair earlier. Absolutely stoked, thank you so much”.
'A perfect solution - we are thrilled with it' (March 2020)
“The Scissor Lift Trolley is perfect, thrilled with it and the fabulous service you do. I will tell you why I purchased it from you. I was rushed into hospital last November with a pulmonary embolism and have been left housebound since then as I cannot lift my feet more than 3inches. I have not been able to get into our car which is high similar to a people carrier. We have tried lots of things to help but my wheelchair seems to be in the way every time. Now with the Scissor Lift Trolley my hubby can get right up to the car and he made a low wooden step to get me onto the lift and it works perfect. So thanks to you I went out last week for the first time since November. Just needed a bit of imagination".
Great Service (June 2019)
"Great service and very much appreciated. I will definitely bie in touch if more products are required"
Capital Sea Stores
Great price and great customer service (November 2018)
"Our new Trolley is much better than we thought it would be in terms of sturdiness and the ease of manoeuvrability. The height of the Trolley is perfect and the gaps between the baskets are ideal for our requirements. The Trolley was at a great price, the process was seamless and the customer service was great"
Wellington High Court
Other companies should take a leaf out of your book (November 2018)
"Firstly let me commend you on your great customer service. Many companies should take a leaf from your book. The filing Trolley arrived within a couple of days and is set up and in use. We are very happy with it.the next day".
Very easy and efficient (October 2018)
Thank you - we have received our order. Everything was very easy and efficient. I'm not sure where we used to purchase, as I have only been here a month - but our future orders will be going through you"
Royal New Zealand Ballet
The best suppliers we have dealt with (September 2018)
"You guys have been amazing - during our office relocation you have been the best suppliers we have dealt with"
Te Wananga o Aotearoa - Christchurch
A fantastic shopping experience (August 2018)
"Sincere thanks to the team at Office Products Onlinefor a fantastic shopping experience and for going the extra mile time and time again. During a house move we misplaced some screws for a workstation that I had purchased several years ago. Amanda arranged for a replacement set of scres to be sent out at no charge. A few weeks later I purchased a credenza and Amanda not only offered to beat the best price I could get, she also provided delivery freight free. The credenza sustained a damaged door in transit and Amanda inmediately arranged a replacement to be sent - and also invited me to keep the damaged credenza - if it was of any use. The customer service, attention to detail and communication has been simply amazing and I can't recommend Office Products Online enough"..
Cambridge New Zealand
They are miracle workers! (July 2018)
"The Team at Office Products Online have always gone above and beyond for us. They're friendly, efficient and help us work out how to get the results we want. Even when I needed to match some desks that we had from a different supplier and were no longer made. I knew just who to go to. I contacted the Team at OPO and they pulled out all stops and somehow managed to create desks for us that matched. They are miracle workers. The range and quality of products is great. I am constantly passing on links to their site to friends, colleagues and clientswho come into our office and ask - "where did you get that furniture from?". They have looked after us for 5 years now and I don't plan on going anywhere else"
Every hurdle solved on budget and on time (July 2018)
"Ray and his team have been outstanding, with their customer care being second to none. We had a difficult room to refit with desks and Office Products Online went the extra mile to ensure requirements were met, within budget and delivered on time. They took the time to understand our changing needs and solved every hurdle we came across. I would highly recommend Office Products Online to anyone planning to refit their work area"
Mercy Ascot Hospitals
Outstanding Warranty Service!! (June 2018)
"Thanks for your follow up email. I've been meaning to get in touch and thank you for such a quick resolution. Definitely was extremely fast and much to my surprise, I received the whole arm, when only the top padding was damaged. I really appreciated that as it was easy to unscrew the arm and replace it with the new one"
Perfect Product & Outstanding Delivery Service (May 2018)
“Thanks for your follow up. The Ergoplan Desk Mobile is perfect It fits really well under my desk and was delivered so promptly! Well done on customer service! I will be in touch should we need to order anything else.”
Mercy Ascot Hospital
Great Product - and at the Lowest Price!
"Yes we received the Monitor Stands last week and put them together. The office looks great with that final touch and we appreciated finding them at the lowest price available on your website".
Perfect Solution - and Awesome Service
"The custom designed Trolley has arrived and it is absolutely perfect for our requirements. Thanks once again for your awesome service"
Same Day Delivery - Incredible Service!!
"Your service was incredible and we received the Trolley the same day - great service"
Great Prices, Product Selection & Service
Everything looks great. Once again you have won our business, beating out local suppliers and other New Zealand wide suppliers because of your prices, product selection and service. This email serves as acceptance of your quote. Thanks for everything.
Hospice - Eastern Bay of Plenty
Great Delivery Follow up Service
" Yes the shopping Trolleys have arrived. What a great service following up on deliveries"
Organics Out West
The Only On-line Supplier we could find with this Product!!
"The water-proof boot covers arrived last week. Thanks for your follow up. I believe they are perfect for the job intended. Interestingly enough you were the only on-line supplier providing that particular product"
Excellent Delivery & Installation Service!!!
"Thanks for the great service and the installation guys were fantastic with their service"
A Pleasure to Deal With!!
"I am pleased to confirm that all of the furniture has been delivered and the new office looks brilliant!!! Thank you so much to Amanda and Ray for all your help, you were such a pleasure to deal with"
Sandy Clarke - Timberlands Ltd
You went out of your way!!
"We were nearly out of options for replacement parts for our (discontinued) chair - wow that's fantastic news that you have sourced these for us!! Thanks so much - we will definitely keep you in mind when ordering more office furniture etc. - great service."
Jasmine - Howard & Co
A Good Experience Dealing with You
"The Buro Enduro 2 chair arrived safely last week and I am enjoying the extra comfort of it at my computer. I am very pleased I chose your company to deal with and will recommend you to others. A good experience ordering from you online and you are now on my favourites list"
Easy to Understand Website & Prompt Response
"I must say, I visited other websites looking at chairs and OfficeProductsOnline's was by far the easiest to understand with what the chairs had in terms of features/functionality and the different chair options available. This plus your prompt reply made my decision easy to purchase from you."
Speed & Efficiency
"Thank you..the Trolley arrived the following day. I would like to say how impressed we were at the speed and efficiency of your service. We would certainly recommend and use your company again.
Excellent Quality & Great Service
"We did receive the lectern and it looks great! It has already been used for a function. We are very pleased with the quality and thanks for the great service as well. I will certainly be in touch should we require anything else in the future".
Ernst & Young Wellington
Flexible & Very Helpful
We were in a tight spot because we needed a special three-sided folder and our normal suppliers didn't want to know. We called Ray Harding from Office Products Online and he went as far as to design one himself, and then arranged for the files to be produced and delivered. His prices are always very good.
AON New Zealand
Online shopping at its best!
Everything you need for the office and more! Just bought a filing cabinet, all my office supplies including ink cartridges for the printer. Service was outstanding, delivery super fast and cheap delivery rates too. A great find!
Silver Stone Jewellery
Very Efficient Service
The shredder arrived the day after it was ordered, I am very impressed with the speed of delivery and have been happily shredding a pile of old paperwork all weekend. Thanks for the great service and excellent product, we will be happy to do business with you again in the future.
Shelagh & Norm
Cooks Lookout Motel Paihia
Good Quality & Competitively Priced
The credenza arrived on Tuesday and is now fully assembled. Just letting you know that I am happy with the product and the good and quick service. Also, I think the product was competitively priced. Overall, a happy customer and happy to recommend you to others.
Dr Kerst Stelwagen
Leading the Way in Customer Service
Thank you so much for all the valuable information you gave me - very much appreciated. I have attached a small order - could you please pass this on to the right department for me. Thanks again, this is what I call Customer Service - a lot of companies could learn from you.
Very Speedy Service
Thanks for the very fast delivery – we are most impressed with the trolley and the speed of your service.
The Best Supplier We have Dealt With
Our office had seen some pretty cool folding tables that we loved for our boardroom. I found Office Products Online and got in touch with Ray Harding to order these. We received exceptional service from this point onwards, with several excellent informative emails, clear quotes and even a loan of sample tables with great personal on-site service from Paul Swift to make sure they were what we wanted. After completing our order we enjoyed prompt delivery and follow-up, and have had many compliments about our sleek tables from clients and even other suppliers. I highly recommend Office Products Online, they are hands down the best supplier I have ever dealt with.
BW Chartered Accountants Wellington
Great 7 Day Specials
Hi Amanda, yes the chair mat has been received and we are delighted with it. It was actually for my mother at Vision Dannemora and it has made her little office so much easier for her to use.
PS: Your emailing of the 7 Day specials at the start of the week is really good – it’s a quick way to see what you have on special this week without me needing to remember to visit your website... keep it up ☺
Coldicutt Financial Services
A Nice Company to Deal With
THANK YOU so much!!!
When you told me don't pay until you are happy...I knew I was dealing with a very nice company. The trolley was received today and I am very happy.
You can quote me with my gratitude!!
Glenrowan Study Centre
Very Efficient Delivery & Installation
Thank you Ray. Everything went great. Your delivery and installation guys were very helpful and friendly and shelves look great. We will be very happy to both use and recommend your products again.
Stoddard Road Medical Centre
Great Staff & Great service
Peter is a great bloke who is always approachable and keen to help. I ordered a whiteboard on Tuesday, which was delivered on Thursday - wonderful, efficient service. Thank you.
Great Customer Service
Yes I have received the chair and I’m very happy with it. Thanks for the follow up email, that’s some great customer service.
Great After Sales Service
Yes the Hand Trolley arrived within 3 days of order, so thank you very much for your great service and follow-up. We will keep an eye on your 7 Day Hot Specials and have added your details to our “favourites” list of contacts.
Air Accent Systems Limited
Fixed Minor Issue Very Quickly
My manager Fiona was able to visit the Showroom and have samples delivered for trialling. After placing the order the furniture was delivered – and although some feet on the Loungers were slightly damaged in transit – these were replaced immediately. The new furniture looks great and is very comfortable.
Frucor Beverages Ltd
Faulty Product Replaced Immediately
"I am most impressed with your quick response to my problem and the replacement shredder. Indeed the new shredder is doing its duty perfectly and is working fine. Again thank you for the help you have given me"
Julius De Waal
Great All Round Service
"Awesome response time, service and feedback just great for our first contact"
St Paul's Collegiate
Great Service & I Didn't Even Buy
"If I ever need any more office products I will certainly be in touch with you. Also thanks for sending me to the TradeMe link for the Trolley. It was just what I wanted and it was only 10 minutes drive from my house - and I bought it. Once again thank you!"
JD Property Services
Tremendous Service & Great Special Price
"We needed a Trolley for an upcoming office move and found a suitable deck Trolley using your easy-to-use website. After inquiring with you about the product, not only were you extremely quick to respond but you also saved us money by advising of a current special you were running on the item we wanted to purchase! Within two working days the Trolley was delivered, complete with tools and parts to assemble. The Trolley is now in perfect working order and being utilised daily.
I wanted to thank you for such tremendous service from OfficeProductsOnLine. Fast, easy and trouble free - highly recommended!!
"Just letting you know that the Trolley was received this morning and it's wonderful. Thank you very much for your brilliant service and we hope to do business again in the future"
Great Personal Service & Endless Attention to Detail
As you know from our phone contacts, I'm very grateful to you for the efficient and very helpful way in which my order from Office Products Online has been placed, filled, and delivered. But I'd like you to see this gratitude (and great satisfaction) in print, and not just hear it!
For me as a private individual and not a commercial concern, such an order was a large - and certainly not typical - enterprise. But your whole operation and ready availability made it all seem so easy. I was especially impressed by your endless attention to detail and constant readiness to take every extra step to ensure that the delivery was expedited so very well.
And by the way - it was such a refreshing change that every phone call to Office Products Online was anwered at once by a person, and one didn't have to wade through a whole pre-recorded menu of options for this, that, or the other. Your business deserves every success and if a warm recommendation can help... then here is one to be going on with!
Very Flexible Company to Deal With
We are very pleased with how the new furniture looks and functions. We certainly appreciate the flexibility shown by OfficeProductsOnLine in helping us customise many of the pieces of furniture to suit our particular needs. In fact, it was one of the primary reasons we chose to deal with your company"
Fantastic Pre & Post sale Service
Thanks for the fantastic service and after sales service with my order. We have received the Trolley and will let you know if there are any issues. We are very happy with OfficeProductsOnLine - thanks to you and your team.
"The additional brochure holders arrived safe and sound. I really appreciate all the hard work you have put in to getting these to us - nice and promptly - and for the communications and updates received. Outstanding service"
Department of Corrections
Friendly & Efficient to Deal With
"Just letting you know that the Linen Trolleys arrived to us yesterday. Thank you for your follow up and your efficient and friendly service. We look forward to working with you again in the future"
Crowne Plaza Auckland
Great Product, Great Service
'Yes the chairs have arrived. They are wonderful, thank you. I have bookmarked your website to check on Mondays for your 7 Day Specials - thank you for your excellent service"
Whitfield Braun Barristers & Solicitors
Product Exchange Went Very Smoothly
"Many thanks - everything arrived at the store and the lads have already swapped the branded handles over. Excellent service all round. You will see more orders from us this year. I have no doubt"
West Auckland Trust Services
Excellent Obligation Free Advice
In setting up our accounting practice, Ray Harding measured up our offices and made suggestions for our office furniture and equipment. He delivered on time and it was spot on. We’re very impressed."
Furlong and Associates
Resourceful & Efficient
"Came on site and reviewed our existing furniture and arranged manufacture of new furniture to match this for us on very tight deadlines..."
Great Team to Work With
"Always understands our requirements and our expectations and always delivers on time - an excellent team to work with"
AON NZ Ltd