We deliver what is important to you
Prior to Office Products Online being established in 2006 we conducted customer discussion groups for feedback on what was important to the customer in a typical business transaction. This feedback became the basis of our Customer Care Standards and our No Risk - Satisfaction Guaranteed Policy. We believe this 'Policy' sets Office Products Online above and apart from our competition and the positive feedback we receive on a daily basis endorses this.
Our No Risk - Satisfaction Guaranteed Policy
OUR POLICY IS TO GUARANTEE;
- Experienced on- site support nationwide – to measure up and provide advice on the most suitable product solution/s for your requirements
- Completely obligation free office layout design drawings
- The opportunity to custom design/change your products obligation free - to ensure your special space and operational requirements are met
- The opportunity to sample product (where practical), before you buy, to eliminate the risk of getting it wrong
- Delivery, installation and product maintenance support on all purchases nationwide
- We guarantee to better any existing quotation on comparative product/product packages by at least 5%
- If we get it wrong we will take back/replace the product at no cost to you
And our philosophy is simple “We are not happy until you are happy”
Click on the link below for details of our product supply and office fit-out experience;
What our Customer's have to say;
Clare Everett - Springload Ltd
"The team at Office Products Online have always gone above and beyond for us. They're friendly, efficient and help us work out how to get the results we want. Even when I needed to match some desks that we got from a different supplier and were no longer even made, I knew just who to go to. I contacted the OPO team, they pulled out all the stops and somehow managed to create desks for us that matched. They are miracle workers! The range and quality of products is great. I am constantly passing on links to their site to friends, colleagues and clients who come into our office and ask "Where'd you get that from? They've looked after us for at least 5 years now and I don't plan on going anywhere else".
Suzanne Cook - Mercy Hospital
"Office Products Online has been outstanding, their customer care is second to none. We had a difficult room to refit with desks and they went the extra mile to ensure our requirements were met, within budget and delivered on time. They took the time to understand our ever changing requirements and solved every hurdle we came across. I would highly recommend Office Products Online to anyone planning to refit their work area".
Check out what our other Customers have to say about us on our Testimonials page